The cornerstone of our BB’s Coffee & Muffins franchising
concept is it’s comprehensive support network. We will provide
you with the operational and management tools you will need to achieve
and maintain maximum productivity and profits.
We consider training to be of paramount importance. As a new BB's
Coffee & Muffins franchise partner, you will receive comprehensive
and ongoing training, to ensure you and your team can deliver the
highest quality products and services to your customers which will
be fundamental to the success of your business.
The initial training course is a competency-based programme conducted at our BB’s Training Academy and in total you will be asked to
complete a 5 week training programme before full operational approval
is given to operate your store.
We will provide you with the support network from our preferred
BB’s Coffee & Muffins shopfitting partners who will deliver
the highest standards in terms of shopfit and finish. This will
ensure that your own time can be focussed against completing your
operational training and the recruitment and training of your new
team.
We will also provide you with support in terms of the preparation
for your store opening and guide you with your first orders from
our approved supply chain network.
During your first week of trading we will also help you settle
into your store and ensure that the skills acquired in training
are successfully put into practice.
Essentially our franchise partners are provided with a turnkey operation
and the security of belonging to a well-managed retail brand.
Our experienced BB’s Management Team will support you
on
Pre Opening
- Site selection, store design & construction
- Supply of equipment, catering supplies and food products through
our nominated partner suppliers
- Supply of operational and technical manuals
- In store training (average 5 weeks)
- Store opening marketing & PR support
- Facilitation to achieve “Basic Food Hygiene” certification
Post Opening
- Ongoing PR, marketing and promotional activity
- Mystery shopper and market & customer research
- Weekly newsletter
- Ongoing new product development
- Refresher training
- Regular business development and field support
- Health & Safety checks
- Operational and brand standards audits
- Online web-based information exchange
- Lease renewal negotiations
- Franchisee forums and meetings
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